AI Disclosure

AI Use & Limitations Disclosure

Last updated: August 10, 2026

This disclosure explains how Call-e uses artificial intelligence, what it does not do, and your responsibilities. It is published at call-e.io/ai-disclosure and linked from our website; we are working to surface it in-product alongside AI-generated outputs. For recording and consent specifically, see our Recording & Consent Notice; for data handling, see our Privacy Policy.

How Call-e uses AI

Call-e uses AI and machine-learning technologies to:

  • Transcribe meetings — converting recorded audio to text with speaker labels;
  • Generate notes and summaries — recaps, action items, and key moments after a meeting;
  • Produce scorecards and guidance — structured evaluations and coaching suggestions based on the conversation;
  • Provide analytics — dashboards and trends for individuals and teams.

Transcription and AI generation (notes, scorecards, guidance) are performed by trusted third-party AI providers, which we identify in our Sub-processor list. Your data is transmitted to these providers under contracts that prohibit them from using your data to train their publicly available models.

What AI does not do

  • Call-e does not make binding decisions about employment, credit, insurance, or eligibility for services.
  • Call-e does not replace your obligation to follow applicable laws, regulations, and professional standards.
  • Call-e does not guarantee the accuracy, completeness, or appropriateness of any AI output. AI can generate inaccurate or fabricated statements — including quotes, facts, or details that were not actually said — so you must verify outputs before relying on them.

Your responsibilities

  • Use Call-e as a decision-support tool, not an autonomous decision-maker.
  • Verify important details (regulatory disclosures, legal or financial commitments, advice) before relying on them.
  • Ensure any scripts, prompts, or protocols you configure have been reviewed by your own legal and compliance teams.
  • Obtain all required recording consents (see the Recording & Consent Notice).
  • If you use Call-e outputs (including scorecards) to evaluate, rank, or make employment decisions about your personnel, you are the responsible employer for any required automated-decision notices, human review, bias auditing, and appeal rights, and you will not use AI outputs as the sole basis for an adverse employment action.

Training and data use

  • We never train or fine-tune any of our own models on your identifiable data, and we do not use your identifiable data to train public models.
  • We require our AI providers not to use your data to train their models.
  • We may use de-identified and aggregated data to operate and improve the Services, as described in our Privacy Policy. We de-identify using industry-standard methods, do not attempt to re-identify, bar recipients from re-identifying, and limit this to derived or aggregated data — not raw recordings or transcripts. (Our AI vendors do not train on your data; Call-e retains this limited de-identified-improvement right.)

Questions: privacy@call-e.io.